If that were the case, we'd have about three travel advisors in North America.

Travel is a lot like law or medicine. Things change every day. New ships are launched. New resorts open. Others are renovated, rebranded, or closed. New itineraries are introduced. Promotions come and go—There is simply no way to know it all.

Now here's where you hit the Daily Double.

No professional is expected to know everything. They're expected to keep learning. That's what professional development is all about.

Doctors call it CME or Continuing Medical Education. Lawyers call it CLE or Continuing Legal Education.In fact, both are required to complete continuing education every year just to stay current in their profession. 

In our business, we call it professional development. We even provide modest incentives for learning and professional development through our TRIPS Rewards program.

You begin with orientation and onboarding, earn your International Cruise Academy certification, work through the early milestones of our Pathway to Diamond, and continue learning through the Expedia Cruises™ Learning Center, supplier training programs, Team meetings, and educational events.

Any professional who seems to know everything didn't learn it all at once. They learned it over time. Just like you will.

So, no. The ghost of Alex Trebek isn't going to be looking over your shoulder keeping score. And your customers won't expect you to know everything either. They'll just expect you to help them navigate their way to a spectacular vacation.